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Frequently Asked Questions

Is there someone I can speak with for emergencies when the office is closed?

Yes! Healing Star Pediatrics is happy to provide a triage service for all of our patients.

The purpose of this after hours service is to help advise you in safely providing care for your child in the event of an emergency. Just call our office and follow the directions to leave a message for the doctor on call.

We kindly ask families to save non-urgent questions for the next morning when the office is open.

If your child requires IMMEDIATE evaluation, please call 911 or take your child to the nearest emergency department.

We kindly ask for a 24 hour advance notice. A “no show” fee will be applied for missed and canceled/rescheduled appointments less than 24 hours.
Yes. Call us to learn more!

We are in network with TRICARE Select and most PPO plans including Aetna, Anthem Blue Cross, Blue Shield of Texas, Cigna, and United Healthcare. We are not in network with HMO and Medi-Cal plans at this time.

Don’t see us listed under the accepted plans listed above? Call us to verify!

Yes! Dr. Hajra Saeed is currently providing care for newborns at Doctors Hospital at Renaissance (DHR). Let us know if this is something you’re interested in!

Yes! We do our best to see our patients the same day. The earlier you call, the more likely we can fit you in the same day.

Yes! We think it is important for our patients to have access to their doctor wherever they are. This is why Healing Star Pediatrics is proud to offer Telemedicine appointments for our families. Whether you are at home or on vacation, we can evaluate your child straight from your computer or mobile device. Appointments are scheduled during normal office hours. Please note there are some limitations to the examination with telemedicine evaluations and an in-person visit may be recommended after your telemedicine appointment to further assess your child. Medication prescriptions are at the full discretion of the physician based on your child’s symptoms and exam.